shipping and return policies

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Our Policies
Shipping Policy
Standard ground shipping is free for orders over $ 100.00 within the contiguous 48 states of the US Most packaged are shipped via motor freight company. The local terminal will contact customer within 48 hours to schedule delivery time. ( signature is required please note any damages to box in drivers presence) If damage is extensive call us immediately at, and do not sign for the package.
We will ship small items by UPS and Fed Ex ground you will be issued a tracking number in your orders conformation email, simply enter your tracking number at the appropriate shipping carriers website
All orders will be shipped by our manufacturers warehouse across the country to your homes doorstep
Estimated time of delivery is 7 to 10 business days excluding holidays and weekends
Customer will be notified of any shipping delays or backorders

Local Phoenix Arizona metropolitan delivery and set up is available contact or call for details

Return Policy
Most items may be returned within 30 days of receipt for a refund. They must be returned at the customers expense in their original packaging and meet the following criteria
Product must be in new condition. Example, no scratches, dents, marked tires, or any indication of usage. A return authorization must be requested within the 10 days of delivery. Once RA has been received, products must be returned within 10 days.
Prior Authorization
Power Mobility& Lifts will not accept any returns without a valid Return Authorization Number. Please call 1800-471-8592 for a Return Authorization Number
Shipping
The customer is responsible for all shipping fees associated in returning to warehouse. Product must be returned no more than 10 days after Return Authorization Number has been issued. Please mark Return Authorization Number clearly visible on outside of box
Re-Stocking Fee
All returns require a 15% restocking fee.
Return Shipping Address

All returns unless specified must be shipped to…

Power Mobility & Lifts
3225 N. Arizona Ave, suite 5
Chandler, AZ 85225

Order Cancelation Policy
If you wish to cancel your order promptly contact us by phone at (480) 471-8592  before we begin shipping process. Products that have already shipped will be processed under our Re-Stocking and Return Policy.